Wonderful tool that can be used universal. Thank you!
Strong emotions are like traffic lights. They deserve your attention and an appropriate immediate response. The right response leads to safe trip and the wrong response does not. Is your response taking you forward safely and effectively. " I am late and I need to red this red light!" "I am late and need to make sure that I drive safely so that nothing slows me down further"
fear and anxiety is an important subject especially around covid 19 right now and a lot of people don't know what to do right now
This is a great message!
Great tool to use with any patient concerns.
Great tips on how to identify and respond to patient fear.
the mind is the most powerful organ in the body, a fear that is so powerful can be a huge cause of anxiety and in turn can trigger other mental disorders which can be permanent.
This is a good video. It is important as clinicians that we recognize a patient's concerns, anxiety and fear and validate it. Validating it allows them know that they are being listened to. Also after validating their concerns and fears, letting them know that you are there for them and give them different treatment options, pros and cons and give them the opportunity to be part of the decision process in deciding which route to take. Reassure them that whatever route they choose, you are there for them and advise they schedule a follow up or they call back into the clinic to update you on their conditions. Most patients want to feel heard, though it at times it is tough express things to patients especially when the providers have limited time and end up rushing through visits.
Empathize with patient, show it is a team effort.
Great tips on validating patient fears and responding to an emotion with an emotional response.
THERE IS NOTHING TO FEAR BUT FEAR ITSELF! FDR
It is always a good idea to fall to book a follow-up appointment telephone to see how they are doing in a few weeks after you see them
2ND TIME WATCHING THIS VIDEO.